jil90's Privacy Policy
Your personal information is completely safe with us — learn in detail how jil90 collects, uses, and protects your data.
About This Privacy Policy
jil90 ("we", "us") is a trusted online gaming platform in Bangladesh. We place the highest importance on the privacy of those who use our services. This privacy policy describes what types of information we collect, why we collect it, how we use it, and the steps we take to protect your information.
By registering an account or using any service on the jil90.lat website, you are considered to have agreed to the terms of this privacy policy. Our services are for users aged 21 and above only.
What Information We Collect
When you open an account and use services at jil90, we collect various types of information. This information comes primarily in two ways — directly from you and automatically through our technology.
1.1 Information You Provide
- Full name, date of birth, and national ID or passport number (for age verification)
- Email address and mobile phone number
- Username and password
- Payment information: bKash, Nagad, Rocket, or bank account number
- Messages and information you provide when contacting support
1.2 Automatically Collected Information
- IP address and device type and operating system
- Browser type, version, and language settings
- Session information: login time, duration of activity
- Gameplay history, bet amounts, and transaction records
- Information collected through cookies and similar tracking technologies
1.3 Information Received from Third Parties
We may sometimes collect necessary information from identity verification services or fraud prevention services. In such cases we only receive the minimum information required.
How We Use Your Information
We use the collected information for the purposes below and it is never used outside of these purposes:
2.1 Account Management and Service Delivery
- Creating, verifying, and managing accounts
- Processing deposits, withdrawals, and transactions
- Providing bonuses and promotional offers and managing VIP benefits
- Improving and personalising the gaming experience
2.2 Security and Legal Compliance
- Preventing fraud, money laundering, and other illegal activities
- Ensuring age verification (users aged 21 and above only)
- Applying and monitoring responsible gaming policies
- Complying with applicable laws and regulations
2.3 Communication and Support
- Providing customer service through live chat and email
- Sending important account-related notifications
- Sending promotional messages and offers with your consent
2.4 Service Improvement
We continuously improve our platform, game selection, and user experience by analysing overall usage patterns. This analysis is always done on an aggregate basis and you are not identified individually.
Sharing Information with Third Parties
jil90 does not sell your personal information or disclose it to any unauthorised third party. However, information may be shared in the specific circumstances below:
3.1 Service Provider Partners
We work with trusted technology partners to provide our gaming technology, payment processing (bKash, Nagad, Rocket, bank transfer), and identity verification services. These partners process your information only in accordance with our instructions and within their own privacy obligations.
3.2 Legal Obligations
We may be required to provide information to authorities pursuant to a court order, a request from law enforcement, or applicable law. In such cases we provide only the information that is legally required.
3.3 Business Changes
In the event of a business merger, acquisition, or asset transfer, user information may be transferred to the new entity. You will be notified in advance in such cases, and the new entity will be required to comply with this privacy policy.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies that make your browsing experience easier and more personalised.
4.1 Essential Cookies
These cookies are essential for the core functionality of the website. They are used to maintain login sessions, carry out security checks, and save your preferred settings. Without these cookies our service does not function properly.
4.2 Analytical Cookies
We understand how users use our platform — which pages they spend more time on and which games they play more. This information is analysed in aggregate and is used to improve the service.
4.3 Cookie Control
Cookies can be disabled from your browser settings. However, disabling essential cookies may limit some functionality of the website. Contact our live chat support for more information.
Data Security Measures
jil90 applies industry-standard technical and administrative measures to protect your personal information.
5.1 Technical Security
- All data transmission secured through SSL/TLS encryption
- Stored data encrypted with strong encryption algorithms
- Firewall and intrusion detection systems active
- Regular security audits and penetration testing conducted
- Payment information stored on servers of the highest security standard
5.2 Administrative Security
- Access to your information is restricted to authorised staff only
- All staff are trained in privacy and data protection
- Data access logs are reviewed regularly
- Staff access is revoked immediately upon termination
Data Retention Period
We retain your personal information only for as long as necessary.
- Active account: All information is retained for as long as the account remains active.
- After account closure: Certain information may be retained for a specified period for legal compliance and fraud prevention purposes.
- Financial transaction records: Retained for a specified period in accordance with applicable law.
- Support communications: Retained for a reasonable period after a complaint is resolved.
After the retention period, information is securely deleted or anonymised.
Your Rights
As a jil90 user, you have the following rights regarding your personal information:
7.1 Right to Access
You have the right to request details of what information we hold about you. We will provide this information to you after appropriate verification.
7.2 Right to Correction
If any information we hold about you is incorrect or incomplete, you can request that it be corrected. This can be done through your account settings or with the help of our support team.
7.3 Right to Request Deletion
In certain circumstances you may request that your information be deleted. However, we may be required to retain some information due to legal or regulatory obligations.
7.4 Right to Opt Out of Promotional Communications
You can stop receiving promotional emails or notifications at any time. Use the "Unsubscribe" link in the email or contact our support. Important account notifications will always be sent.
7.5 How to Exercise Your Rights
To exercise these rights, contact our live chat support (24/7, in Bengali) or send an email to [email protected]. We will respond to your request as quickly as possible after appropriate verification.
Protection of Minors' Information
jil90's services are for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21.
We take age verification steps at the time of registration. If a minor's information is collected for any reason, we will cancel that account and delete the information as soon as we become aware of it.
If a guardian suspects that their minor child has registered on our platform, please contact us at [email protected].
Changes and Updates to This Policy
jil90 may update this privacy policy from time to time. This may be necessary due to expansion of services, legal changes, or technological improvements.
- We will notify you by email or through a platform notification before any significant changes.
- The date of the updated policy will always be displayed at the top of the page.
- If you continue to use the service after changes are made, you will be considered to have agreed to the new policy.
- If you do not agree to the new policy, you may request that your account be closed.
The latest version will always be available on this page.
Contact for Privacy Matters
If you have any questions, concerns, or requests regarding this privacy policy, please contact us:
- Live Chat: 24/7 support available in Bengali
- Email: [email protected]
- Response Time: Prompt responses as per Bangladesh Standard Time (BST, UTC+6)
We take any privacy-related request you make seriously and handle it appropriately.
To learn more, visit our Terms & Conditions and Responsible Gaming pages.